Privacy Policy
Last Updated: 11/5/2024
Elara Development (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our services, website, and communications. By using our services or engaging with us, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide our services:
- Personal Information: This may include your name, email address, phone number, company name, and billing or shipping address. We collect this information when you submit it to us directly, such as when filling out contact forms, requesting a quote, or engaging with our advisory services.
- Project Information: Details related to the projects you are undertaking with us, including property details, project scope, plans, timelines, and other relevant information.
- Usage Data: Information on how you use our website, including IP address, browser type, pages visited, and the time spent on our website. This helps us improve our website and understand how users interact with it.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To deliver property development, construction, and advisory services. This includes project planning, execution, and follow-up communications.
- To Communicate with You: To respond to your inquiries, send updates on projects, share important information regarding your account or services, and provide customer support.
- To Improve Our Services: To understand how our website is used, improve our online presence, and tailor our services to meet your needs.
- To Comply with Legal Requirements: We may use your information to comply with legal obligations, resolve disputes, and enforce agreements.
3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. These include physical, technical, and administrative safeguards, such as:
- Secure servers for storing personal and project information.
- Encryption and secure communication protocols for sensitive data exchanges.
- Regular audits to ensure compliance with privacy standards.
Despite these efforts, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who help us perform tasks such as project management, construction, legal services, IT services, or data analytics. These providers are required to handle your data responsibly and in accordance with this Privacy Policy.
- For Legal Compliance: If required by law, we may disclose your personal information to authorities, government agencies, or as part of legal proceedings.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you in the event that this occurs.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies on our website to collect data about your browsing behavior. These technologies help us improve our website, personalize your experience, and analyze traffic patterns. You can control cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you, and you can correct any inaccuracies.
- Data Deletion: You may request the deletion of your personal data, subject to certain legal obligations and limitations.
- Opt-Out of Marketing: You can opt-out of receiving marketing emails or communications from us by following the unsubscribe instructions in the emails or contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured, commonly used format to transfer to another service provider.
If you wish to exercise any of these rights, please contact us at the contact details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Elara Development. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the updated policy will include the date of the last revision. By continuing to use our services after any changes to the policy, you consent to the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us: info@elarabuilds.com